Turn Around Time	0-1	2-3	4-10
21 days (bulk audio of more than 12 hours in total)	A$ 2.00	A$ 2.10	A$ 2.50
14 days	A$ 2.05	A$ 2.15	A$ 2.60
3-5 business days	A$ 2.20	A$ 2.25	A$ 2.70
1-2 business days	A$ 2.35	A$ 2.45	A$ 2.80
Same Day Service (Audio uploaded before 12.00 noon – up to 1 hour of recording per client)	A$ 2.60	A$ 2.70	A$ 3.00

Audio considerations

---

A surcharge of A$ 0.10 per minute is added to the quoted rates should the audio include:

1. speakers with heavy accents
2. foreground or background noise and/or muffled voices
3. the addition of timestamps at regular intervals
4. focus groups, meetings or conference calls of more than 8 participants

Your prior approval will be requested of the amended rate before any work commences should these conditions apply to your transcription request after audio analysis.

For verbatim interviews, just add A$ 0.15 to each base price for the turnaround applicable.